What Our Customers Think.

On Bike Fittings.

"I wanted to thank you from the bottom of my heart. I cant tell you how wonderful it was to watch my 67 year old dad at TrySports. I don’t have a memory of him ever being that excited – no kidding. He is a low key kinda dad, but he has called me 4-5 times since he got his new bike, just to gush over it. He loves it, he loves his new pants, he loves his new computer, pedals – all of it.

Most of all, he really enjoyed the way that you guys paid attention to every little detail for him. He felt like he was the most important customer you ever had in the store. I didn’t want to tell him that you treat everyone that way. It was an experience for him and he is telling everyone about it. Please pass my thanks to everyone. Don’t take what you do lightly. I have a dad who’s happier than I can remember in a long, long time thanks to you guys!"

Sandra Szoke, TrySports Charlotte

On Shoe Fits for Students.

"I wanted to let you know how helpful Mary Kathryn was at your TrySports Charlotte location. I am the Cross Country Coach at Indian Land High School in South Carolina, and I did not tell her. She walked me though the process of buying the right running shoes for my needs. She explained the process of neutral and stability shoes and stayed with me until I was happy with the shoes I purchased - For almost an hour! I will bring my runners to your location in the future for all my running needs because of Mary’s help. Thank You!"

Ray Allmendinger, TrySports Charlotte
Indian Land H.S. X-Country

On Staff Knowledge.

"I came in last week and bought some fabulous exercise and running gear and just wanted to express my utmost gratitude to JP and Stephanie at TrySports Raleigh who went out of their way to help me.. They were friendly, encouraging, helpful and quite knowledgeable of your merchandise. I had a truly pleasant shopping experience, will definitely be back and will certainly encourage my friends to shop your store! Thank you!"

Heather Asebes, TrySports Raleigh

On Inspiration After Injury.

"I wanted to personally thank you and your group for helping me so much after my ankle break. I didn't believe i would ever find something that I'd really like and your group of people really helped me see the there was still hope for athletics. I look forward to counting my business with your establishment and seeing you possible on race day at the bike race I now plan on doing!"

Daniel Freyburger, TrySports Raleigh

On Encouragement.

"Hey Adam! Just wanted to thank you again man - seriously, you got me through my race. When I started running I always looked up to you and to have the opportunity to run side by side was pretty awesome. I'm nothing but grateful to you and TrySports for everything you guys have done for me. Please tell the Andrea her encouragement was just what I needed when I was slowing down! Thanks Again!"

Andres Duque, TrySports Wilmington

On Bra Fittings.

"Thanks for all your help. I made an appointment to get a Fitness Bra Fitting done at TrySports and Peggy was waiting for me when I got there. That was really nice.

Peggy was wonderful. She picked out three for me, but I only tried one and loved it so much I didn't even need to try the others. It was exactly what I wanted and needed. I'm going to wear it a few times and if it's as wonderful as I expect it to be, I'll come back for a couple others!

Thanks again!"

Patricia Rudisill, TrySports Mount Pleasant

From Our Well-Repected Miltary.

(A Message sent to an entire Airforce ROTC detachment)

Good Evening Fellow Cadets,

With such a large group of individuals going to Field Training this summer and the Air Force putting an emphasis on running by making it 60% of the PT test, I did some research and found a good running store. I suggest every one of you to look into going to TrySports. I went in there and talked to a prior AF Combat Controller and was fully educated on running shoes. Not only did he talk about the proper types of shoes to wear he put me on a treadmill for several minutes and video taped my running "style" and analyzed my gait in slow motion. He then went and had me try on quite a few different shoes, each one having me run on the treadmill to see how I liked the particular pair. After all this was done we finally found my "perfect pair." The best part about it was I was not charged at all for the video taping and the consultation.

...Protecting your feet and being comfortable while running is vital for getting those PT scores higher. I also did research once I got home and found that the store was right, the typical brands are not the right shoe for running. If you are interested I have put a link into this email and you can get store hours and directions. I urge to at least try this out, it was the most comfortable running I had ever done once i got into that shoe.

Very Respectfully,
C/Thomas

Greg Thomas, TrySports Mount Pleasant

On Excellent Customer Service.

"I am writing to inform you of the excellent customer service I received during my recent visit to your store. Being relatively new to the area and in desperate need of new running shoes, a friend recommended TrySports. She spoke briefly of her experience with your staff and commented on your treadmill set up, so I thought I would at least give it a shot.

With a narrow heel and high arches, shoe shopping is usually a little less than pleasant, but I was determined to purchase a pair of shoes that loved my feet as much as I loved to run. With the bridge run the upcoming weekend, I didn't think I would have much luck. However, your employee Stephen Sprinkle went above and beyond to ensure that not only I had a wonderful experience, but that I walked out of that store with my new favorite pair of shoes. From the moment I entered I was promptly greeted even though every employee was currently assisting another customer. 

Stephen showed me the footage of my running style, each different measurement he was observing/taking and then what each one meant as it pertained to running. I gathered so much from this experience as well as felt genuine care that I was going to be fit for the correct shoe. After the treadmill, Stephen had me try on several shoes, first a different shoe on each foot to compare, slowly narrowing down the selection. Before trying on each shoe, Stephen gave me a short run down on the different features of the shoe and what it was primarily designed for. After a few short runs around the store and going from one pair to the other, back to the other and back again, I finally made what felt like a very educated and super comfortable shoe choice! I am the proud owner of the new Brooks Glycerin 7s and I couldn't be happier! To top things off after explaining everything about shoes and running and fitting me with my new favorite shoes, Stephen took the time to help me find arch supports, which he then heated up for me and had me walk on them so they would mold to my feet!

Needless to say I had a wonderful experience at TrySports and will most definitely recommend your store to my friends and family! Next time I need a new pair of shoes I know exactly where to go! Kudos to Stephen for making my experience such a wonderful one I really appreciate his time and attention. I wish every business was this helpful to their customers. Keep it up!"

Sara McCord, TrySports Mount Pleasant